Maven is a Windows Support Framework, designed to assist with the daily interaction of Enterprise assets, namely users and computers. Information about users and computers is typically found in multiple sources.
Maven allows analysts to define system queries that can be executed on demand. The result of a query is displayed in a data grid that can be filtered in a variety of ways to find a specific asset. Custom context menus that can execute additional queries or launch other support tools can then be used to diagnose and fix the issue.
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The following Maven videos demonstrate the different uses of Maven. They are all available in high-definition from YouTube (we recommend full screen):
Part One - Introducing Maven
Maven is a Windows support framework that allows you to build interactive enterprise dashboards. In this video we will look at some of the features that Maven offers. Support Analysts can rapidly find, diagnose, and fix issues in seconds. Help the Helpdesk!
This video discusses the use of the Data tab in Maven. Specifically we look at examining the results of an SCCM delivery then copying this data to Excel for a quick report detailing failed advertisements.
A common problem with Windows support analysts is trying to recall exactly how an issue was resolved in the past to be able to fix a current issue. The MyWork tab of Maven offers a solution to this problem and helps centralize an analyst's support tools.
Part Four - SCCM/SMS Queries
This video discusses how to configure Maven; specifically, queries for the main grid. The query we will examine is an SCCM query that displays user and computer information.
Part Five - Maven Menus
This video discusses the configuration of Maven menus. We examine the structure of a Maven menu and add a menu item for a free wake-on-lan utility. We will also discuss built-in and custom variables.
Microsoft's Active Directory contains a plethora of information, especially regarding your organization's users and computers. In this video we learn how to configure Maven to display the values of various Active Directory properties. We will also examine group types and nested groups.
Part Seven - Querying a Computer
In this video we will examine Maven computer queries. Maven supports Active Directory, Registry, Database, WMI and local ADSI computer queries. We will learn how to configure a new tab, along with a WMI collection to display services information for a specified computer.
Part Eight - Configuring SQL Queries
This video looks at creating and configuring SQL queries in Maven using the configure dialog box as well as the Maven configuration wizards.